Relevant

Coaching Supervision: Train the Trainer Program

Who should participate?
Experienced educators who work in a long term care setting or who are interested in teaching the Coaching Approach to Supervision in community-based or residential care settings. We encourage teams of two educators to attend together where possible.

What is the purpose of the program?
To prepare trainers to teach the Coaching Approach to Supervision course.

How will this program benefit me & my organization?
Once you complete this Train-the-Trainer program, you will be able to teach the 2 day Coaching Approach to Supervision program to supervisory staff in your facility.

NOTE: The Workforce Investment Board of Lancaster County offers financial support for facilities to run their own in-house Coaching Approach to Supervision classes. For details, contact Melanie G. Snyder, Project Manager, Healthcare Initiatives at (717) 361-2722 or via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

Program Length:
This Train-the-Trainer program is a total of 9 days, divided into three 3-day sessions. In order to complete this Train-the-Trainer program, you must attend all 9 days.

Cost: FREE - the cost of your participation in this program is being paid through grant funding by the Workforce Investment Board of Lancaster County.

How can I participate?
For more information, contact Melanie G. Snyder, Project Manager, Healthcare Initiatives at (717) 361-2722 or via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

What is covered in the program?

• The full curriculum of the Coaching Approach to Supervision program is covered in the Train-the-Trainer program
• The Train-the-Trainer program also covers:
  • Effective teaching approaches and tools for delivering the Coaching Approach to Supervision program
  • Dealing with classroom dynamics
  • Modeling coaching principles as an instructor in the classroom
  • Live practice sessions in delivering modules of the Coaching Approach to Supervision curriculum
• You will also receive handout masters, training book masters and all necessary curriculum materials to teach the Coaching Approach to Supervision in your facility
• You will receive supplemental materials including articles, research findings and other supporting information for the successful implementation of a Coaching Approach to Supervision

3P Teambuilding, Communication and Problem Solving
Train-the-Trainer

Who should participate?
Experienced educators who work in a long term care setting or who are interested in teaching the Coaching Approach to Supervision in community-based or residential care settings. We encourage teams of two educators to attend together where possible.

What is the purpose of the program?
To prepare trainers to teach the 3P Teambuilding, Communication and Problem Solving course to direct care workers.

How will this program benefit me & my organization?
Once you complete this Train-the-Trainer program, you will be able to teach the 1 day 3P Teambuilding, Communication and Problem Solving program to direct care staff in your facility.

This teambuilding program for direct care workers is based on the same language and principles as the Coaching Approach to Supervision program. This should help to further "infuse" the coaching supervision approach within organizations that add the teambuilding program for direct care workers.

Long-term care employers can increase their success in retaining direct care workers by providing "soft-skills" training to these workers. These "soft-skills" include problem-solving, communication, cooperation, goals-setting and teamwork. Direct care workers use these skills on a daily basis in addressing unexpected situations, responding to a resident's health crisis, working with other staff or communicating with individuals who may be demanding.

Of course, nurses and managers also need these skills - and they are addressed in the Coaching Approach to Supervision curriculum which many of your nursing supervisors have completed. Research has shown that the most effective way to address caregiving issues is by supporting and developing the whole caregiving team - including direct care workers and licensed staff. Thus, the combination of the Coaching Approach to Supervision training for nursing supervisors and the 3P Communication and Problem Solving Skills training for direct care workers will provide both managers and front line staff tools necessary to create smooth working relationships both internally and with residents/clients.

Program Length:
This Train-the-Trainer program is a total of 1 day. You should have completed or currently be in the process of completing the Coaching Supervision Train the Trainer program to take the 3P Train-the-Trainer. In 2007 and beyond the 3P Teambuilding Train-the-Trainer program will be incorporated into the Coaching Supervision Train-the-Trainer program and will be conducted on one of the 9 days in the CS TTT program.

Cost: FREE - the cost of your participation in this program is being paid through grant funding by the Workforce Investment Board of Lancaster County.

How can I participate?
For more information, contact Melanie G. Snyder, Project Manager, Healthcare Initiatives at (717) 361-2722 or via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it

What is covered in the program?

• The full curriculum of the 3P program is covered in the Train-the-Trainer program
• The Train-the-Trainer program also covers:
  • effective teaching approaches and tools for delivering the 3P program
  • dealing with classroom dynamics
  • modeling the 3P principles as an instructor in the classroom
  • live practice sessions in delivering modules of the 3P curriculum
• You will also receive handout masters, training book masters and all necessary curriculum materials to teach the 3P in your facility

End of Life/Palliative Care Training

“Your Caring Presence” Train-the-Facilitator

Who should participate?
Senior NA's, staff educators & others who want to be able to facilitate small group discussions around the Your Caring Presence curriculum using the CD-ROM.

What is the purpose of the program?
To prepare senior NA's, staff educators and others to facilitate small group discussions of the material covered on the CD-ROM version of the “Your Caring Presence” program for direct care workers.

How will this program benefit me & my organization?
Once you complete this Train-the-Facilitator program, you will be able to facilitate small group discussions on the material among direct care staff in your facility.

Program Length: This Train-the-Facilitator program is a total of 1 day.

Cost: FREE - the cost of your participation in this program is being paid through grant funding by the Workforce Investment Board of Lancaster County.

How can I participate?
For more information, contact Melanie G. Snyder, Project Manager, Healthcare Initiatives at (717) 361-2722 or via email at This e-mail address is being protected from spambots. You need JavaScript enabled to view it .

What is covered in the program?

• An overview of the curriculum of the “Your Caring Presence” program is covered in the Train-the-Facilitator program.
• The Train-the-Facilitator program also covers:
  • How to utilize the CD-ROM that contains the “Your Caring Presence” program
  • Common questions that may arise
  • Resources for getting answers to questions
• You will also receive your own copy of the CD-ROM, the supporting training manual, and other necessary materials to facilitate small group discussions of the “Your Caring Presence” material among direct care workers in your facility.